Zoea Africa Privacy Policy
1st April 2023:
zoea.africa ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you when you use our website (the "Website") and our mobile application (the "App") (collectively, the "Services"), and how we use that information.
Information We Collect
We collect several types of information from and about you when you use the Services:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, mailing address, and payment information. You provide some of this information directly to us when you create an account, book a hotel, or contact us. We may also collect some of this information from third-party providers, such as social media platforms, if you choose to link your account with them.
- Usage Data: This includes information about how you use the Services, such as the pages you visit, the searches you perform, the listings you view, and the bookings you make. We collect this information automatically through cookies and other tracking technologies.
- Device Information: This includes information about the device you use to access the Services, such as your device type, operating system, IP address, browser type, and unique device identifiers. We collect this information automatically when you use the Services.
How We Use Your Information
We use the information we collect from and about you for the following purposes:
- To provide and improve the Services: We use your information to operate and maintain the Services, provide customer support, process your bookings, send you updates and special offers, and personalize your experience.
- To communicate with you: We may use your information to contact you about your use of the Services, to respond to your inquiries, and to send you marketing communications.
- To comply with the law: We may use your information to comply with applicable laws and regulations, including responding to court orders or subpoenas.
Sharing Your Information
We may share your information with the following third parties:
- Service providers: We may share your information with third-party service providers who help us operate the Services, such as payment processors, data hosting providers, and marketing service providers.
- Business partners: We may share your information with business partners, such as hotels and tourism businesses, to fulfill your bookings and provide you with relevant information and offers.
- Law enforcement: We may share your information with law enforcement agencies if required by law or if we believe it is necessary to protect the safety of ourselves or others.
Your Choices
You have choices about your information:
- Account Information: You can access and update your account information by logging in to your account and visiting your profile settings.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- Cookies: You can control cookies by adjusting the settings on your browser. However, disabling cookies may limit your ability to use certain features of the Services.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. We cannot guarantee the security of your information.
Children's Privacy
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website and App.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
Please note: This is a sample privacy policy and you may need to modify it to fit the specific needs of your business. You may also want to consult with an attorney to ensure that your privacy policy complies with all applicable laws and regulations.